Shipping policy

At MMP Fragrances, we strive to provide you with a seamless and satisfying shopping experience. Our shipping policy is designed to ensure that you receive your fragrance products promptly and in excellent condition. Please review the following details regarding our shipping procedures:

1. Order Processing:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Please note that orders placed on weekends or holidays will be processed on the next business day.

 

2. Shipping Rates:

• Shipping rates are calculated based on the weight of the order and the selected shipping method.
• Free shipping may be available for qualifying orders, as indicated during checkout.

 

3. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• Use the tracking number to monitor the status and location of your package.

 

4. Shipping Restrictions:

• We currently ship within the South Africa and don't offer international shipping.
• Some products may have shipping restrictions based on regulations in the destination country.

 

5. Delays and Exceptions:

• While we make every effort to ensure timely delivery, unforeseen circumstances such as weather or carrier delays may occur.
• In such cases, we will provide updates and work to resolve any issues promptly.

 

6. Returns and Exchanges:

• Please refer to our Returns Policy for information on returning or exchanging products.